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Terms and conditions for ticket purchases in Harpa

By purchasing a ticket to an event in Harpa through harpa.is or tix.is you agree to the following terms:

  • Please review your purchase before buying the tickets, is this the right date, right area, right timing etc. We are not always able to alter your purchase.
  • Selling your ticket/s for a profit is forbidden. Tickets sold for a profit for any other than the Event Promoter will be cancelled without notice.
  • If an Event is cancelled, your ticket will be fully refunded.
  • When buying tickets from Harpa, through the website or telephone, you have 14 days from purchase to request a refund according to Icelandic law no: 46/2000, article 8 (1). If an event you are buying tickets for is held within 14 days of purchase, then you are not applicable for a refund according to article 10 unless an event is cancelled.
  • In the case of tickets being sent by mail, shipping fee will not be refunded.
  • For some events there are age restrictions, please note that restrictions are in accordance with juvenile law i.e. a person under the age of 18 (eighteen) is prohibited to attend facilities that serve alcohol after 8:00 PM
  • The ticket holder is responsible for the tickets and we are not able to reprint lost tickets.
  • For some events there are limits to how many tickets one person can buy, if a person exceeds those limits, we may cancel the exceeded tickets without notice.
  • The Event Promoter is responsible for the event, not Harpa.
  • Neither Harpa nor the Event Promoter is responsible for the ticket holder personal belongings.